Privacy Policy

1. Who we are

Moniq Tap Co., LTD built Moniq Tap Co., LTD (As “Moniq Tap ” OR “WE” OR “US”) to specialize in making free mobile apps. This SERVICE is provided free of charge by Moniq Tap Co., LTD and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meaning as in our Terms and Conditions, which is accessible apps of Moniq Tap Co., LTD unless otherwise defined in this Privacy Policy.

2. Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Google Play Services: Privacy Policy – Privacy & Terms – Google

AdMob: AdMob policies and restrictions – Google AdMob Help

Google Analytics: Google Analytics for Firebase Use Policy

Firebase Crashlytics: Privacy and Security in Firebase (google.com)

Facebook: Facebook

Vungle: Privacy – Vungle

AdColony: Privacy Policy – AdColony

Unity: Privacy Policy (unity.com)

AppLovin: Privacy Policy | AppLovin

Adjust: Adjust’s Privacy Statement & Policy | Adjust

Open Ai: Open Ai’s Privacy Statement & Policy | Open Ai

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

3. Personal Information We Collect

3.1. Personal information you give us

We collect personal information you give us, such as

Transaction information. When you order paid versions of the Service we collect information necessary to complete the transaction, including your name, payment information and billing information.

Feedback and correspondence. You may share information with us when you respond to surveys, request customer support or otherwise interact with us.

Device data. You may choose to give us permission to access certain data on or components of your device, such as your photos, contacts, microphone and camera. You can always disable this access in your device’s settings.

Location data. Location permissions are essential to receive Bluetooth Low Energy (BLE) data and use its main features. The permissions “access fine location” (ACCESS_FINE_LOCATION) and “access coarse location” (ACCESS_COARSE_LOCATION) are necessary to receive Bluetooth Low Energy data on Android 11 and lower. In Android 12+ the updated and more fine grained BLUETOOTH_SCAN permission is utilized instead. You can always disable this access in your device’s settings
Bluetooth Low Energy is a technology used by gadgets such as AirPods to broadcast their status to other devices nearby. Because location permissions are required to interact with Bluetooth Low Energy data, our software seeks them. This is a privacy safeguard implemented by Android because it is possible to establish someone’s position by scanning for Bluetooth devices: You could utilize Bluetooth data to calculate your position if you know the physical location of a Bluetooth device (for example, AirTags)

Location access in the background. For Android 11 and older, Moniq Tap uses the “location access in the background” permission (ACCESS BACKGROUND LOCATION) to receive Bluetooth Low Energy data while the app is in the background. This permission enables the “Display popup” and “Autoconnect” functionalities, as well as allowing our app to respond to neighboring devices even while the app is closed. You can always disable this access in your device’s settings

3.2. Sensitive personal information

We will never ask you to send us or submit to the Service any information related to racial or ethnic origin; political opinions or union membership; religious or other beliefs; your health, biometric or genetic information; information about your sexual preference or sexual orientation; or information about your criminal background.

3.3. Information we collect automatically

Device and usage information. We use server logs, cookies and similar technologies to automatically collect information about your computer or device and how you interact with the Service. For example, we may record your application version, browser type, computer or mobile operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer or mobile device when you use the Internet, which may vary from session to session) and your unique device, application or advertising identifiers. In addition to information about your device, we collect information about how you interact with the Service, such as the page that referred you, your search terms, pages or areas of the Service you use or share, the time and duration of visits, features you used and links you clicked on.

See the VPN Service section below to learn more about information we collect when you use that service.

Cookies. See our Cookie Notice for more information about how the Service and third-party analytics providers and advertisers use cookies and similar technologies to collect your information when you use the Service.

Phone information. If you use the telephony or text messaging services available in some of our mobile applications, we may collect information related to your use of these services, such as the phone numbers you call and message and from which you receive calls and messages, the content of text messages, number of minutes used, number of text messages sent, and amount of data plan consumed.

3.4. Information We Collect from Other Sources

When you use our My Number Lookup service, you can request that we send you personal information associated with your phone number that we collect from publicly available and commercially available sources. We do not use this information for any purpose other than to provide it to you when you use the service, we do not share it with any third parties (except for our service providers as described below under How We Share Your Personal Information) and we do not retain it for longer than is necessary provide the service.

3.5. Advertising

If you use an ad-supported version of the Service, advertising companies use cookies and similar technologies to collect information about how you use it, and to serve you ads tailored to your interests in the Service and elsewhere. See our Cookie Notice for more information.

4. What Are the Important Permissions We Request?

Depending on the context of your interactions with us, we may ask you to provide certain permissions in order to let our app perform properly. You may choose to opt-out anytime, but please note that not giving us these permissions can result in malfunctioning of our app. The permissions we ask are listed below:

Storage

  • Permissions:
    • Read the contents of your USB, storage
    • Modify or delete the contents of your USB, storage
  • Why we need it: This permission allows the app to access files on your external storage, such as SD cards. This may be necessary to:
    • Save downloaded data (e.g., music, documents)
    • Load user-uploaded files (e.g., profile pictures)
    • Cache app data for offline use
  • User Choice: Yes, you can allow or deny access to your storage.

Location

  • Permissions:
    • Precise location (GPS and network-based)
  • Why we need it: Depending on the app’s functionality, location access may be needed for features like:
    • Finding nearby places (e.g., restaurants, shops)
    • Providing location-based services (e.g., weather updates, traffic information)
    • Mapping features (e.g., navigation)
  • User Choice: Yes, you can choose to allow approximate location (less precise) or precise location (uses GPS) or deny location access altogether.

Wi-Fi Connection Information

  • Permissions:
    • View Wi-Fi connections
    • Connect and disconnect from Wi-Fi
  • Why we need it: This permission allows the app to manage Wi-Fi connections for features like:
    • Connecting to specific Wi-Fi networks
    • Optimizing data usage by prioritizing Wi-Fi when available
  • User Choice: Yes, you can allow or deny access to Wi-Fi information.

Camera

  • Permission: Take pictures and videos
  • Why we need it: This permission allows the app to use the device’s camera for features like:
    • Capturing photos or videos for user profiles
    • Uploading images or videos for specific functionalities
  • User Choice: Yes, you can allow or deny camera access.

Phone

  • Permission: Read phone status and identity
  • Why we need it: This permission might be required for limited purposes like:
    • Verifying phone numbers for account creation or login
    • Integrating with phone functionality (e.g., call history for specific features)
  • User Choice: You can choose to allow or deny access to phone status and identity.

Other

  • Other Permissions:
    • Read the contents of your USB storage
    • Modify or delete the contents of your USB storage
    • Receive data from Internet
    • Full network access
    • Close other apps
    • Control vibration
    • Install shortcuts
    • Install apps
    • View network connections
    • Draw over other apps
    • Prevent device from sleeping
    • Uninstall shortcuts
    • Connect and disconnect from Wi-Fi
    • Enable Do Not Disturb Mode
    • Read sync setting
    • Enable and Disable Sync Setting
    • Access Bluetooth Setting
    • Bluetooth pair
    • Ignore battery optimize
    • Request uninstall apps
    • Set wallpaper
    • Use Fingerprint hardware
    • Start foreground service
    • Expand and collapse  status bar
    • Use full screen intent
    • Google play billing
    • Google Play Install Referrer API
  • Why we need it: These permission might be required for limited purposes like:
    • Receive data from internet and full network access: These permissions are essential for the app to function as it allows it to download data and communicate with the internet.
    • Close other apps, control vibration, install shortcuts, install apps: These permissions should be used cautiously and only if absolutely necessary for core functionalities.
    • View network connections, draw over other apps, prevent device from sleeping, uninstall shortcuts: These permissions require careful justification and explanation as they can impact user experience and security.
    • Enable/Disable Sync Setting, Access Bluetooth Setting, Bluetooth pair, Ignore battery optimization, Request uninstall apps, Set wallpaper, Use Fingerprint hardware, Start foreground service, Expand/collapse status bar, Use full screen intent, Google play billing, Google Play Install Referrer API: Granting access to these should be based on essential app functionalities and explained clearly.
  • User Choice: For most of these “Other Permissions,” you will likely be able to allow or deny them during app usage. However, some may be required for core functionalities and may not be optional for using the app.

5. How We Use Your Personal Information

We will only use your personal information in ways that are compatible with the purposes listed below for which it was collected or as subsequently authorized by you.

5.1. To provide the Service

We use your personal information to provide and support the Service. As part of providing the Service we may send you service announcements, technical notices, updates, security alerts and support-related messages through the Service or by email. We may also communicate with you in response to your support requests, questions or feedback.

5.2. For research and development

We use the information we collect to better understand your interests and the Service, make improvements to the Service and to develop new features and services.

5.3. To send you marketing communications

If you use the Service, request information from us, or participate in our surveys, promotions or events, we may send you Moniq Tap-related marketing communications. You can always opt out of these communications by following the opt-out instructions in the message or by contacting us.

5.4. To create anonymous data

We may create aggregated and other anonymous data from our users’ personal information. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties to operate, understand and improve our Service, develop new services and for other lawful business purposes.

5.5. For security, compliance, fraud prevention and safety

We may use your personal information as we believe appropriate to investigate or prevent violation of the law or our Terms of Service; to secure the Service; to protect our, your or others’ rights, privacy, safety or property; and to protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

5.6. For compliance with law; legal claims

We may use your personal information as we believe appropriate to (a) comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities, (b) where permitted by law in connection with a legal investigation and (c) to prosecute or defend legal claims

5.7. With your consent

In some cases we may ask for your consent to collect, use or share your personal information with your consent, such as when we request access to your photos or other data through prompts in your mobile operating system.

6. How We Share Your Personal Information

6.1. Affiliates

We may share some or all of your personal information with our subsidiaries, joint ventures, or other companies under common control, in which case we will require those entities to honor this Privacy Policy.

6.2. Service providers

We may employ third party companies or individuals to provide services that support the Service (such as customer support, hosting, payment processing, website and mobile app analytics and email delivery). We authorize these service providers to use your personal information only as necessary in connection with providing their services to us. If we learn that a service provider is using or disclosing personal information in a manner contrary to this Privacy Policy, we will take reasonable steps to stop it.

6.3. For compliance with law; legal claims; security, compliance, fraud prevention and safety

We may disclose information about you as we believe appropriate to government or law enforcement officials or private parties (a) for the security, compliance, fraud prevention and safety purposes described above; (b) as required by law, lawful requests or legal process; (c) where permitted by law in connection with any legal investigation; and (d) to prosecute or defend legal claims.

6.4. Business transfers

We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business deal (or potential business deal) such as a merger, consolidation, acquisition, reorganization, sale of assets or in the event of bankruptcy.

7. Your Choices

7.1. Access, correct or delete

If you have an account, you can access and update the personal information in your profile. Registered users may also contact us to request deletion of your account and personal information. We may request information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request, such as where we need to retain your information for security, compliance, fraud prevention and safety, to comply with law or for legal claims. If we decline your request, we will tell you why, subject to legal restrictions. Once we process your request you will not be able to access your account or use the Service. When we delete any information, it will be deleted from our active database, but where permitted by law, may remain for a period of time in our backup files or other instances where deletion is not practicable.

7.2. Marketing communications

You may opt out of marketing-related communications by following the opt-out prompt in the message, or by contacting us. You may continue to receive service-related and other non-marketing communications.

8. Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

9. Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;

To provide the Service on our behalf;

To perform Service-related services; or

To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

10. Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. If you believe the security of the Service or your personal information has been compromised, contact us immediately.

11. Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

13. Data Retention and Deletion

We will retain your information for as long as your account is active or as needed to provide you with the services you request. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You can request to delete your account and your information at any time. We will delete your information within a reasonable period of time, unless we are required by law to retain it.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2024-01-01

14. Third party policy

We may share your information with third-party service providers who help us operate the App, such as analytics providers and cloud storage providers. These third-party service providers are contractually obligated to keep your information confidential and to use it only for the purposes for which we disclose it to them.

We will not share your information with any other third party without your consent, except as required by law.

1. Google Policy

https://cloud.google.com/terms/cloud-privacy-notice/

Link to privacy policy of third party service providers used by the app (Section 2)

15. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@moniqtap.com

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